At Zwilli Grills Shop, we understand that when you order premium grilling equipment and accessories, you want them delivered promptly and securely. Our delivery options are designed to meet the needs of our global community of outdoor cooking enthusiasts, from backyard BBQ lovers to professional pitmasters.

Our Delivery Promise

We take pride in our streamlined delivery process that ensures your carefully selected grilling tools arrive in perfect condition, ready to transform your outdoor cooking experience:

  • Fast Processing: Orders typically processed within 1-2 business days
  • Global Reach: Shipping available worldwide (excluding certain Asian and remote regions)
  • Reliable Carriers: Partnering with DHL, FedEx, and EMS for secure delivery
  • Transparent Tracking: Full visibility of your shipment’s journey

Shipping Options Tailored for Your Needs

Standard Shipping

For those who can’t wait to fire up their new grilling tools, our standard shipping option delivers your order with speed and reliability:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Cost: $12.95 flat rate
  • Ideal For: Time-sensitive orders or when you need your equipment for an upcoming grilling event

Free Shipping

For orders over $50, we’re pleased to offer complimentary shipping to help you stock up on all your outdoor cooking essentials:

  • Carrier: EMS
  • Delivery Time: 15-25 days after dispatch
  • Cost: FREE for orders $50+
  • Ideal For: Larger orders where delivery speed is less critical

Note: Free shipping threshold applies to order subtotal before taxes and after any discounts.

Our Delivery Process

From our Savannah headquarters to your doorstep, here’s what you can expect:

  1. Order Confirmation: You’ll receive an email confirmation immediately after placing your order
  2. Processing: Our team carefully prepares your package within 1-2 business days
  3. Shipping Notification: We’ll email you tracking information when your order ships
  4. In Transit: Your grilling essentials are on their way via your selected carrier
  5. Delivery: Your package arrives ready for your next culinary adventure

Hassle-Free Returns

We stand behind every product we sell. If you’re not completely satisfied, you may return most items within 15 days of delivery for a refund or exchange. Please contact our customer service team at [email protected] to initiate a return.

Questions About Delivery?

Our customer service team is always happy to help with any delivery inquiries. Contact us at [email protected] or visit our website for more information.

From our family to yours—happy grilling!

The Zwilli Grills Shop Team